McAfee v11 is killing my computer

External Since: Aug 28, 2006 Posts: 3

We have a Dell desktop WinXP Home that had McAfee version 10
preinstalled. For some reason we were automatically updated to version
11 which seemed cool at the time but it makes some things very slow.
For example, it takes almost 10 seconds for IE to launch (IE6). Also,
OE is slow and so is MS Word. I have tried disabling features of VS (IE
spyware protection, SystemGuard, script scanning) and disabling each
one makes these apps a little faster. Disabling all of them makes them
back to normal (ie when we had VS version 10).

Does anyone know how to downgrade back to version 10? I have tried
system restore but not all version 10 files are restored so ActiveGuard
and VS will not launch. I do not have a re-install disk from Dell, it
was either lost or we never got one in the first place.

Thanks for your help.

External Since: Aug 28, 2006 Posts: 3

I tried running update after system restore and it wouldn't fix
whatever was wrong. I kept getting the ActiveGuard error message. I've
actually traced down the exact culprit: it's the script scanner. If I
disable that, everything runs quickly. If I enable it, everything
launches slowly. However, I feel better with script monitoring on - and
I had it on in version 10.

I'll try system restore maybe not going back as far. I don't actually
remember the day that the upgrade was performed. Do you know if I can
download or run online a repair program from McAfee?

thecreator wrote:
> Hi dewey,
>
> Do you have an image of XP with VirusScan 10 installed? This is the only way to go back to VirusScan 10.
>
>
> Services settings for McAfee Services to display Startup Icons in notification area during Boots and reboots.
>
> McAfee E-mail Proxy Set to Manual
> McAfee HackerWatch Service Set to Automatic
> McAfee Log Manager Set to Automatic
> McAfee Network Agent Set to Disabled
> McAfee Personal Firewall Service Set to Automatic
> McAfee Protection Manager Set to Manual
> McAfee Real-time Scanner Set to Automatic
> McAfee Redirector Service Set to Disabled
> McAfee Scanner Set to Manual
> McAfee SystemGuards Set to Manual
> McAfee Task Scheduler Set to Automatic
> McAfee Update Manager Set to Automatic
> McAfee User Manager Set to Manual
>
> 13 Services in all with VirusScan 11, Personal Firewall 8 and the new McAfee Security Center installed.
>
>
> Plug and Play Set to Manual
> SSDP Discovery Service Set to Manual
> Universal Plug and Play Device Host Set to Automatic
>
> Windows System Restore works, but you need to run the Updates after System Restore completes, to finish the job with getting McAfee VirusScan 10 back.
>
>
> --
> thecreator
>
>
> "dewey" <dewey3k.DeleteThis@gmail.com> wrote in message news:1156797449.048646.297750@b28g2000cwb.googlegroups.com...
> > We have a Dell desktop WinXP Home that had McAfee version 10
> > preinstalled. For some reason we were automatically updated to version
> > 11 which seemed cool at the time but it makes some things very slow.
> > For example, it takes almost 10 seconds for IE to launch (IE6). Also,
> > OE is slow and so is MS Word. I have tried disabling features of VS (IE
> > spyware protection, SystemGuard, script scanning) and disabling each
> > one makes these apps a little faster. Disabling all of them makes them
> > back to normal (ie when we had VS version 10).
> >
> > Does anyone know how to downgrade back to version 10? I have tried
> > system restore but not all version 10 files are restored so ActiveGuard
> > and VS will not launch. I do not have a re-install disk from Dell, it
> > was either lost or we never got one in the first place.
> >
> > Thanks for your help.
> >