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Next: Backdoor.wollf
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External
Since: Apr 10, 2004
Posts: 5
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(Msg. 1) Posted: Sat Apr 10, 2004 11:05 pm
Post subject: Can't run IE, explorer, or control panel
Archived from groups: alt>comp>virus (more info?)
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I've been scratching my head for 3 days with a friend's computer (a
Dell running Win XP Home). I've run McAfee Stinger, Avast, and
Adaware. Any attempt to run Internet Explorer results in the icons and
task bar disappearing for a second or two, then redrawing and IE never
runs. Same thing with Control Panel. Same thing with Windows Explorer
when clicking on My Computer. I've been through HKEY_LOCAL_ Machine
\SOFTWARE\microsoft\WINDOWS\CURRENT VERSION\Run and deleted anything
that I didn't recognize, but nothing's changed. I went through \windows
and \windows\system32 and deleted anything suspicious.
Of course anything I've run was copied to a CD and transferred from my
XP Pro machine, since I can't configure the networking stuff from
Control Panel.
I'd welcome any ideas of where to go from here. She has a lot of
applications installed that would take days to reinstall if she can
even find the disks after just moving here.
Thanks,
Casey |
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External
Since: Feb 07, 2004
Posts: 50
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(Msg. 2) Posted: Sat Apr 10, 2004 11:05 pm
Post subject: Re: Can't run IE, explorer, or control panel [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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Casey wrote:
> I'd welcome any ideas of where to go from here. She has a lot of
> applications installed that would take days to reinstall if she can
> even find the disks after just moving here.
Sounds like Control Panel, Windows Explorer, and Internet Explorer
share a corrupt file. |
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External
Since: Apr 10, 2004
Posts: 5
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(Msg. 3) Posted: Sun Apr 11, 2004 12:39 am
Post subject: Re: Can't run IE, explorer, or control panel [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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Offbreed said...
> Casey wrote:
>
> > I'd welcome any ideas of where to go from here. She has a lot of
> > applications installed that would take days to reinstall if she can
> > even find the disks after just moving here.
>
> Sounds like Control Panel, Windows Explorer, and Internet Explorer
> share a corrupt file.
If so, I'd love to know what file that might be.
Casey >> Stay informed about: Can't run IE, explorer, or control panel |
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External
Since: Mar 30, 2004
Posts: 214
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(Msg. 4) Posted: Sun Apr 11, 2004 2:22 am
Post subject: Re: Can't run IE, explorer, or control panel [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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Ron & Ree wrote:
> Have you tried running System File Checker?
> From the Start menu, select run then type in:
> scf /scannow
> then click the ok button.
>
I also use Win XP home, and just tried the command. It doesn't work as
typed on my machine. If it doesn't work for you, try putting in the run
box c:\windows\system32\scf /scannow, and it should work.
--
William
If it don't work, hit it.
If it still don't work, kick it.
If it works after that, than it doesn't matter if that helped, what's
important is it works. >> Stay informed about: Can't run IE, explorer, or control panel |
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External
Since: Aug 06, 2003
Posts: 87
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(Msg. 5) Posted: Sun Apr 11, 2004 9:40 am
Post subject: Re: Can't run IE, explorer, or control panel [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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"Casey" <cclremovethispart.RemoveThis@cox.net> wrote in message
news:eu3ec.4757$4Y2.1907@lakeread04...
>
> I've been scratching my head for 3 days with a friend's computer (a
> Dell running Win XP Home). I've run McAfee Stinger, Avast, and
> Adaware. Any attempt to run Internet Explorer results in the icons and
> task bar disappearing for a second or two, then redrawing and IE never
> runs. Same thing with Control Panel. Same thing with Windows Explorer
> when clicking on My Computer. I've been through HKEY_LOCAL_ Machine
> \SOFTWARE\microsoft\WINDOWS\CURRENT VERSION\Run and deleted anything
> that I didn't recognize, but nothing's changed. I went through \windows
> and \windows\system32 and deleted anything suspicious.
Check the Event Viewer (Start/run/eventvwr.msc) and look for mention of
"Winlogon" or Explorer. You'll see mention of "Explorer.exe terminated
unexpectedly..." There might be more details.
-Tim
> Thanks,
>
> Casey
> >> Stay informed about: Can't run IE, explorer, or control panel |
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External
Since: Apr 10, 2004
Posts: 5
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(Msg. 6) Posted: Sun Apr 11, 2004 9:48 am
Post subject: Re: Can't run IE, explorer, or control panel [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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Big Will said...
> Ron & Ree wrote:
> > Have you tried running System File Checker?
> > From the Start menu, select run then type in:
> > scf /scannow
> > then click the ok button.
> >
> I also use Win XP home, and just tried the command. It doesn't work as
> typed on my machine. If it doesn't work for you, try putting in the run
> box c:\windows\system32\scf /scannow, and it should work.
Uh... there is no scf on her machine at all. It doesn't run on my XP
Pro machine nor on my son's XP Home box either. Is this an optional
installation item?
Casey >> Stay informed about: Can't run IE, explorer, or control panel |
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External
Since: Apr 10, 2004
Posts: 5
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(Msg. 7) Posted: Sun Apr 11, 2004 9:56 am
Post subject: Re: Can't run IE, explorer, or control panel [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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Casey said...
> Big Will said...
> > Ron & Ree wrote:
> > > Have you tried running System File Checker?
> > > From the Start menu, select run then type in:
> > > scf /scannow
> > > then click the ok button.
> > >
> > I also use Win XP home, and just tried the command. It doesn't work as
> > typed on my machine. If it doesn't work for you, try putting in the run
> > box c:\windows\system32\scf /scannow, and it should work.
>
> Uh... there is no scf on her machine at all. It doesn't run on my XP
> Pro machine nor on my son's XP Home box either. Is this an optional
> installation item?
Okay, nevermind. All the boxes seem to have sfc.exe (instead of scf)
so I'm trying it now. 
Casey >> Stay informed about: Can't run IE, explorer, or control panel |
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External
Since: Mar 30, 2004
Posts: 214
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(Msg. 8) Posted: Sun Apr 11, 2004 5:52 pm
Post subject: Re: Can't run IE, explorer, or control panel [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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Ron & Ree wrote:
>>Okay, nevermind. All the boxes seem to have sfc.exe (instead of scf)
>>so I'm trying it now.
>>
>>
>>Casey
>
> Sorry. That was a typo on my part 
>
Ya, I figured it out that in the run dialogue box, I type scf, but when
typing the system32 path, I typed sfc. Apparently, it works even if you
don't type the full path.
--
William
If it don't work, hit it.
If it still don't work, kick it.
If it works after that, than it doesn't matter if that helped, what's
important is it works. >> Stay informed about: Can't run IE, explorer, or control panel |
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External
Since: Apr 10, 2004
Posts: 5
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(Msg. 9) Posted: Mon Apr 12, 2004 1:03 am
Post subject: Re: Can't run IE, explorer, or control panel [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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Tim H. said...
> "Casey" <cclremovethispart DeleteThis @cox.net> wrote in message
> >
> > I've been scratching my head for 3 days with a friend's computer (a
> > Dell running Win XP Home). I've run McAfee Stinger, Avast, and
> > Adaware. Any attempt to run Internet Explorer results in the icons and
> > task bar disappearing for a second or two, then redrawing and IE never
> > runs. Same thing with Control Panel. Same thing with Windows Explorer
> > when clicking on My Computer. I've been through HKEY_LOCAL_ Machine
> > \SOFTWARE\microsoft\WINDOWS\CURRENT VERSION\Run and deleted anything
> > that I didn't recognize, but nothing's changed. I went through \windows
> > and \windows\system32 and deleted anything suspicious.
>
> Check the Event Viewer (Start/run/eventvwr.msc) and look for mention of
> "Winlogon" or Explorer. You'll see mention of "Explorer.exe terminated
> unexpectedly..." There might be more details.
Thanks for the suggestion, Tim.
All I can find are many entries that say, "The shell stopped
unexpectedly and Explorer.exe was restarted".
Casey >> Stay informed about: Can't run IE, explorer, or control panel |
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