Ok got this from another mod on the mcafee forums
>Sounds like the owner didn't correctly uninstall ZoneAlarm.. TrueVector is
the primary background program for ZA. The best way to uninstall ZA is to
first change the settings so ZA doesn't load at startup, then restart the
computer, (which causes True Vector to NOT load at startup), then uninstall
ZA. When done using those procedures, the TrueVector should correctly be
removed. If not done that way, TrueVector can frequently remain installed on
the machine and running in the backgound.. ZA looks like it's uninstalled,
but it's not completely. I've had such problems reinstalling when no McAfee
issues were involved. It's a problem with the uninstall procedures in ZA.
The best way to proceed is to then use manual uninstall procedures for ZA.
I've used the links below on problem uninstallations of ZA. ALL OF THEM! In
addition, after following all of the uninstall steps in the links below, ZA
should then be installable while in Safe Mode. (Yes, even on an XP machine.)
http://nh2.nohold.net/noHoldCust25/Prod_1/Articles55646/CompleteUninstallNon
NT.html
http://www.nohold.net/noHoldCust25/Prod_1/Articles55646/clean_install.html
http://forum.zonelabs.org/zonelabs/board/message?board.id=inst&message.id=41
737#M41737
Unsure if this your issue but posting it in case it assists you
tony
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