Hello,
Please contact Computer Assocaiates, my-eTrust support. I can assure
you that had you contact them directly, they would have addressed your
concerns as they take great pride providing the best possible support
and guarantee customer satisfaction.
To log a support request, please click on the
https://www.my-etrust.com/services/serviceDesk.cfm. They can also be
reached via email at myeTrustclientadvocate RemoveThis @ca.com.
Note: If your email address is not found in the database, you will be
prompted to register as a new client to web support by filling out the
registration form with your first and last name and email address.
Once you have initiate contact, a support representative will respond
to your request within a reasonable time frame.
Thank you