"Ulrich G. Kliegis" <Ulrich.Kliegis.TakeThisOut@netsurf.de> wrote in message
news:t04dd0dik1qvhv6nuik7q77d86ofhd6af0@4ax.com...
> Hi all,
> I hope this question is not totally misplaced here, if so, pls let me
> know.
>
> my son tried to install norton av 2003 from his original disk from
> last year on his new XP-home machine yesterday. The installation
> stopped (reproduceably) with the error message that scandres.dll could
> not be saved to disk due to the lack of rights blabla.The destination
> directory was write protected, when I checked it. Unprotecting it did
> not help, something switched the write protection back on immediately
> after resuming the installation.
>
> Any hints? Thanks for any comments or pointers to more information in
> advance.
>
> Regards,
>
> Ulli
>
Did you notice the full path to the directory? Does the username contain any
non-alpha numeric characters? I've seen a similar problem in XP once, Norton
refused to write to a directory whose path contained a non-alpha numeric
character. The only solution there was to delete the user and recreate
without the naughty character. the error message was identical to yours, but
it was functionally similar, the directory would be created then install
would fail when file copy to the directory was attempted.
>> Stay informed about: norton av will not install 
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