Adaware, Spybot, NAV, continue to have problems

Hi,
I help people with their computers and follow a few of the groups
here.
It seems no matter how many times I try to get people to run Ad-Aware
SE and Spybot Search and Destroy, the users just keep making the same
mistakes.
The biggest problem seems to be teens using IM.
What do you tell these users?
What do you install on the computer to help?

thanks
Karl

In article <b0780d3d.0411222058.54dcfff9.TakeThisOut@posting.google.com>,
karl.grutzmacher.TakeThisOut@salterassoc.com says...
> Hi,
> I help people with their computers and follow a few of the groups
> here.
> It seems no matter how many times I try to get people to run Ad-Aware
> SE and Spybot Search and Destroy, the users just keep making the same
> mistakes.
> The biggest problem seems to be teens using IM.
> What do you tell these users?

That you'll charge $N/hour to sort it out next time, where N is
something that will strike fear into their black little hearts.

> What do you install on the computer to help?
>
> thanks
> Karl
>

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