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Next: Anyone else getting CIH.1003.A?
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External
Since: Oct 12, 2004
Posts: 8
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(Msg. 1) Posted: Thu Jan 22, 2004 3:36 pm
Post subject: Problem with Trend Micro Internet Security
Archived from groups: alt>comp>anti-virus (more info?)
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I have been accessing the internet with no problems with my Broadband
Internet Connection. I had been using PC-Cillin 2002 as my virus protection
and Sygate Personal Firewall, but wanted to update to Trend Micro's Internet
Security product. I uninstalled PC-cillin as advised and installed the new
software without any problems. However when I try to access the internet,
whilst I am still able to make a connection as usual, I am unable to browse
any web pages, download email etc. I have looked at all obvious settings. I
have prevented Sygate Firewall from loading just to rule out any impact that
was having. I have looked at the settings in Trend Micro and all seems okay,
such as url filter being turned off and the firewall just to test and still
I am unable to browse pages. Anyhow. I uninstall the product and immediately
I can access the web again, so something within the software is causing the
problem. Yet I have no idea what it is. Does anyone have any idea what I can
try. This is on a Windows XP machine. |
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External
Since: Jan 22, 2004
Posts: 3
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(Msg. 2) Posted: Thu Jan 22, 2004 7:57 pm
Post subject: Re: Problem with Trend Micro Internet Security [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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"Jeffrey A. Setaro" <jasetaro DeleteThis @SPAM.ME.NOT.mags.net> wrote in message
news:MPG.1a79bdfb51334fb69897df@news.mags.net...
> In article <400feddf$0$13353$cc9e4d1f@news-text.dial.pipex.com>,
> nospam DeleteThis @hotmail.com says...
> > I have been accessing the internet with no problems with my Broadband
> > Internet Connection. I had been using PC-Cillin 2002 as my virus protection
> > and Sygate Personal Firewall, but wanted to update to Trend Micro's Internet
> > Security product. I uninstalled PC-cillin as advised and installed the new
> > software without any problems. However when I try to access the internet,
> > whilst I am still able to make a connection as usual, I am unable to browse
> > any web pages, download email etc. I have looked at all obvious settings. I
> > have prevented Sygate Firewall from loading just to rule out any impact that
> > was having. I have looked at the settings in Trend Micro and all seems okay,
> > such as url filter being turned off and the firewall just to test and still
> > I am unable to browse pages. Anyhow. I uninstall the product and immediately
> > I can access the web again, so something within the software is causing the
> > problem. Yet I have no idea what it is. Does anyone have any idea what I can
> > try. This is on a Windows XP machine.
> >
>
Pc-cillin's firewall wont work along side sygate firewall, to get around this, disable the
pc-cillin firewall service :
Right click my computer, select 'Manage' from the menu and from computer managment, select
services.
Look down the list and find 'Trend Micro Personal Firewall' double left click it and
disable the service and stop it.
Sygate will now work fine.
--
Regards,
Martin C |
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External
Since: Jan 22, 2004
Posts: 3
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(Msg. 3) Posted: Thu Jan 22, 2004 8:01 pm
Post subject: Re: Problem with Trend Micro Internet Security [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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> Pc-cillin's firewall wont work along side sygate firewall, to get around this, disable
the
> pc-cillin firewall service :
>
> Right click my computer, select 'Manage' from the menu and from computer managment,
select
> services.
>
> Look down the list and find 'Trend Micro Personal Firewall' double left click it and
> disable the service and stop it.
>
> Sygate will now work fine.
> --
> Regards,
> Martin C
>
>
I forgot to mention that even with the trend micro service disabled, you can still use the
'Emergency lock' option on pc-cillin to stop network and intert traffic, if you do use it
however, you will need to reboot the pc to access the internet again.
--
Regards
Martin >> Stay informed about: Problem with Trend Micro Internet Security |
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External
Since: Oct 12, 2004
Posts: 8
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(Msg. 4) Posted: Thu Jan 22, 2004 9:28 pm
Post subject: Re: Problem with Trend Micro Internet Security [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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Thanks very much Martin.
I have now got the software to work. I actually uninstalled the Sygate
Personal Firewall in the end rather than just not loading it up at startup
and then when I installed the Trend Micro Internet Security software, it
worked without problem.
I assume I'll be able to reload on Sygate and use that as my firewall if I
stop the service you mention in Services. Although maybe the Trend Micro
Firewall will be okay.
Thanks for your help though.
"Mart45" <medway01 DeleteThis @4spam.co.uk> wrote in message
news:q_VPb.6917$Xi4.78825769@news-text.cableinet.net...
>
>
> > Pc-cillin's firewall wont work along side sygate firewall, to get around
this, disable
> the
> > pc-cillin firewall service :
> >
> > Right click my computer, select 'Manage' from the menu and from computer
managment,
> select
> > services.
> >
> > Look down the list and find 'Trend Micro Personal Firewall' double left
click it and
> > disable the service and stop it.
> >
> > Sygate will now work fine.
> > --
> > Regards,
> > Martin C
> >
> >
>
> I forgot to mention that even with the trend micro service disabled, you
can still use the
> 'Emergency lock' option on pc-cillin to stop network and intert traffic,
if you do use it
> however, you will need to reboot the pc to access the internet again.
> --
> Regards
> Martin
>
> >> Stay informed about: Problem with Trend Micro Internet Security |
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External
Since: Jan 22, 2004
Posts: 3
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(Msg. 5) Posted: Thu Jan 22, 2004 9:37 pm
Post subject: Re: Problem with Trend Micro Internet Security [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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"Chris" <nospam.RemoveThis@hotmail.com> wrote in message
news:4010401f$0$13347$cc9e4d1f@news-text.dial.pipex.com...
> Thanks very much Martin.
>
> I have now got the software to work. I actually uninstalled the Sygate
> Personal Firewall in the end rather than just not loading it up at startup
> and then when I installed the Trend Micro Internet Security software, it
> worked without problem.
>
> I assume I'll be able to reload on Sygate and use that as my firewall if I
> stop the service you mention in Services. Although maybe the Trend Micro
> Firewall will be okay.
>
> Thanks for your help though.
>
>
Your welcome 
Trend firewall is ok but it lacks many of the features of sygate and it doesnt tell you
what is accessing the internet and the rules are sort of hard wired in. It also has a
tendency to stop traffic for no reason and you either have stop the service and start it
again or do a reboot.( Its also a pain to run a home network with any stability ) After
running Sygate and Pc-cillin together for just on 6 weeks I have had no problems.
--
Regards,
Martin >> Stay informed about: Problem with Trend Micro Internet Security |
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External
Since: Oct 12, 2004
Posts: 8
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(Msg. 6) Posted: Thu Jan 22, 2004 10:39 pm
Post subject: Re: Problem with Trend Micro Internet Security [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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I think I will reload on Sygate Firewall and stop the Trend Micro one via
the services menu as you mentioned.
Hopefully without problem, as I'd prefer Sygate as my software firewall in
all honesty.
"Mart45" <medway01.TakeThisOut@4spam.co.uk> wrote in message
news:hoXPb.7005$9P4.79374631@news-text.cableinet.net...
>
> "Chris" <nospam.TakeThisOut@hotmail.com> wrote in message
> news:4010401f$0$13347$cc9e4d1f@news-text.dial.pipex.com...
> > Thanks very much Martin.
> >
> > I have now got the software to work. I actually uninstalled the Sygate
> > Personal Firewall in the end rather than just not loading it up at
startup
> > and then when I installed the Trend Micro Internet Security software, it
> > worked without problem.
> >
> > I assume I'll be able to reload on Sygate and use that as my firewall if
I
> > stop the service you mention in Services. Although maybe the Trend Micro
> > Firewall will be okay.
> >
> > Thanks for your help though.
> >
> >
>
> Your welcome
>
> Trend firewall is ok but it lacks many of the features of sygate and it
doesnt tell you
> what is accessing the internet and the rules are sort of hard wired in. It
also has a
> tendency to stop traffic for no reason and you either have stop the
service and start it
> again or do a reboot.( Its also a pain to run a home network with any
stability ) After
> running Sygate and Pc-cillin together for just on 6 weeks I have had no
problems.
> --
> Regards,
> Martin
>
>
> >> Stay informed about: Problem with Trend Micro Internet Security |
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