On Mon, 14 Feb 2005 19:44:46 -0800, Melissa
<willkayakforfoodREMOVE_THIS DeleteThis @gmx.net> wrote:
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>Hi Jonah,
>
>On Tue, 15 Feb 2005 00:55:24 +0000, you wrote:
>
>> Don't bother with Panda Help or even think about a refund if you
>> decide to buy it later, both are hopeless.
>
>Though I agree that Panda is a bit of a hog (last time I tried it
>about three years ago this was the case), and their support may have
>gotten worse by now, but when I was trying it back then (full,
>registered Panda Platinum), when I needed assistance, they were
>great; both via email and even over the phone! One person even
>talked me thought a long manual un-install, including cleaning out
>every bit of Panda from the registry. They even offered me an extra
>year extension on my registration for all my troubles, and sent me
>the latest version of the program on CD.
>
>Of course, very shortly after that, I decided to just stick with
>NOD32, which has been entirely trouble free for me ever since, so I
>didn't need to bother with Panda anymore.
Hi Melissa
I got my Platinum Version about 6 Months ago and my experience with
the customer support was not nearly as good as yours. The only advice
I got was to un-install / re-install with a very patronising tone
which annoyed me somewhat.
I fixed it eventually but it got very tiresome with the start up
routine of other applications being messed up because Panda took a
month to load and I had to get off my arse and go next door to fix it
every time I re-booted which was very very annoying
I am using NOD 32 on my stuff and F-Prot on my work networks now so I
am a happy camper at last.
The real question is why did Symantec have to ruin a perfectly good
all in one security solution forcing me into all the aggro of
replacing Norton for something that works and I can live with.
I suspect NOD 32 is going to be the winner for my machines in the end
I have never seen anything so impressive. Lets hope they don't
"improve and add features" to it and ruin it.
Jonah
>> Stay informed about: Panda Platinum 2005 Internet Security