 |
|
|
|
Next: PC-cillin - re: pop up warning to LOCK?
|
| Author |
Message |
External
Since: Feb 08, 2006
Posts: 76
|
(Msg. 1) Posted: Thu Dec 29, 2005 12:09 pm
Post subject: PC-Cillin: Anybody Been Able To Get A Reply From TrendMicro Support?
Archived from groups: alt>comp>anti-virus (more info?)
|
|
|
I've got something where, following upgrade from 2000 to XP; PC-Cillin keeps
prompting "New components detected..." and won't stop even after
downloads/reboots.
I've put in two separate trouble tickets on TrendMicro's site, but no response.
I'm pretty sure the email address I've supplied is good, but with all the virus
filtering going on at the ISP level, who knows?
Bottom line: anybody put in a problem there and heard back?
--
PeteCresswell |
|
| Back to top |
|
 | |
External
Since: Feb 17, 2006
Posts: 57
|
(Msg. 2) Posted: Thu Dec 29, 2005 1:32 pm
Post subject: Re: PC-Cillin: Anybody Been Able To Get A Reply From TrendMicro Support? [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
|
|
|
Have you tried calling?
Technical Support
Phone: +1 (888) 608-1009 ()
(Mon - Fri 5 a.m.- 5 p.m. U.S. Pacific Time except on holidays)
Well, it is Christmas/NewYear. Could be on Holiday I guess.
-Frank
"(PeteCresswell)" <x.DeleteThis@y.Invalid> wrote in message
news:2gg8r15oea3u24ncd71hs8mc3fl86g2qjf@4ax.com...
> I've got something where, following upgrade from 2000 to XP; PC-Cillin
> keeps
> prompting "New components detected..." and won't stop even after
> downloads/reboots.
>
> I've put in two separate trouble tickets on TrendMicro's site, but no
> response.
>
> I'm pretty sure the email address I've supplied is good, but with all the
> virus
> filtering going on at the ISP level, who knows?
>
> Bottom line: anybody put in a problem there and heard back?
> --
> PeteCresswell |
|
| Back to top |
|
| |
External
Since: Dec 12, 2005
Posts: 39
|
(Msg. 3) Posted: Thu Dec 29, 2005 2:25 pm
Post subject: Re: PC-Cillin: Anybody Been Able To Get A Reply From TrendMicro [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
|
|
|
(PeteCresswell) wrote:
> I've got something where, following upgrade from 2000 to XP; PC-Cillin keeps
> prompting "New components detected..." and won't stop even after
> downloads/reboots.
>
> I've put in two separate trouble tickets on TrendMicro's site, but no response.
>
> I'm pretty sure the email address I've supplied is good, but with all the virus
> filtering going on at the ISP level, who knows?
>
> Bottom line: anybody put in a problem there and heard back?
Have you tried using the PCCTool to clear the cache. I also believe you
need to delete all signature files and some other files and then do an
update. There is a KB article that discusses this. Try looking for all
KB articles for PCC 2004/2005. >> Stay informed about: PC-Cillin: Anybody Been Able To Get A Reply From TrendMicr.. |
|
| Back to top |
|
| |
External
Since: Feb 08, 2006
Posts: 76
|
(Msg. 4) Posted: Fri Dec 30, 2005 10:51 am
Post subject: Re: PC-Cillin: Anybody Been Able To Get A Reply From TrendMicro Support? [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
|
|
|
|
|
| Back to top |
|
| |
External
Since: Jan 15, 2006
Posts: 1
|
(Msg. 5) Posted: Sun Jan 15, 2006 1:08 am
Post subject: Re: PC-Cillin: Anybody Been Able To Get A Reply From TrendMicro Support? [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
|
|
|
"(PeteCresswell)" <x.TakeThisOut@y.Invalid> wrote in message
news:2gg8r15oea3u24ncd71hs8mc3fl86g2qjf@4ax.com...
> I've got something where, following upgrade from 2000 to XP; PC-Cillin
> keeps
> prompting "New components detected..." and won't stop even after
> downloads/reboots.
>
> I've put in two separate trouble tickets on TrendMicro's site, but no
> response.
>
> I'm pretty sure the email address I've supplied is good, but with all the
> virus
> filtering going on at the ISP level, who knows?
>
> Bottom line: anybody put in a problem there and heard back?
> --
> PeteCresswell
I've put in two support tickets over the last month and...NADA. Too bad
they're going to lose several licenses from me because of their lousy
support.
Bill >> Stay informed about: PC-Cillin: Anybody Been Able To Get A Reply From TrendMicr.. |
|
| Back to top |
|
| |
External
Since: Jan 15, 2006
Posts: 98
|
(Msg. 6) Posted: Sun Jan 15, 2006 9:34 am
Post subject: Re: PC-Cillin: Anybody Been Able To Get A Reply From TrendMicro [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
|
|
|
|
|
| Back to top |
|
| |
External
Since: Feb 08, 2006
Posts: 76
|
(Msg. 7) Posted: Sun Jan 15, 2006 3:58 pm
Post subject: Re: PC-Cillin: Anybody Been Able To Get A Reply From TrendMicro Support? [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
|
|
|
Per Offbreed:
>I dumped Trend Micro years ago. Never had any luck with it.
One thing I found out the hard way: They have a fatal flaw in the way the app
pops notifications. The notifications are interruptive - i.e. if you're in MS
Word or your news reader or something, the TrendMicro notify dialog pops up and
takes focus - swallowing any keystrokes you might be making.
Sounds trivial, but there are viruses/trojans/whatever out there that get on
your PC and then broadcast invitations - which can cause several notifications
per second. Since each notification takes focus, this effectively disables
your PC.
I'm still running the 2005 version, but if I don't hear from their Tech support
on my "new... found..." loop problem, I'm moving on.
Even did a little trolling in this NG the other day about freebie providers...
--
PeteCresswell >> Stay informed about: PC-Cillin: Anybody Been Able To Get A Reply From TrendMicr.. |
|
| Back to top |
|
| |
External
Since: Jan 15, 2006
Posts: 98
|
(Msg. 8) Posted: Sun Jan 15, 2006 3:58 pm
Post subject: Re: PC-Cillin: Anybody Been Able To Get A Reply From TrendMicro [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
|
|
|
|
|
| Back to top |
|
| |
| Related Topics: | pc-cillin won't remove pe-parite.B from my computer - When I run pc-cillin, it scans, cleans and deletes any files that can't be quarantined. However, when I get it to scan again, infected files, are still there. Where am I going wrong? jmc
What is the name of PC-Cillin 2002 virus scanner program? - Hi, I use a download manager and a WinAce and they both have an option to automatically scan either a program when finished downloaded or an archive when opened. Does anyone know what is the PC-Cillin 2002 virus scanner program name in the PC-Cillin..
Strange characters in PC-Cillin update log - Download list of PC-cillin program update log (2003/08/26). Time,Download,Status 11:03:22,,)?>C:\PROGRAMME\TREND PC-CILLIN 2000\ Download list of PC-cillin program update log (2003/08/29). Time,Download,Status 16:20:23,,7'w 16:20:23,,7'w...
PC-cillin 2002 ??? - Hi, I have recently installed a coppy of PC-cillin 2002 on my WinXP system. I know 2002 is not the latest reliese of the software... However, there are two issues which I'd like to ask for some help with: I don't seem to get any email on my pop3..
PC-cillin virus definition subscriptions - Can anyone tell me what they charge for the yearly subscriptions for PC-cillin once the first year has expired? Thanks! |
|
You can post new topics in this forum
You can reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum
|
|
|
|
|
|
|
FAQ
Profile
Private Messages
Log in
