Danny wrote:
> A friend had installed Winsoft AntiSpyMaster on his computer and later
> discovered it was itself spyware. He bought Norton Antivirus
> 2008(with AntiSpyware) from Sam's Club and installed it on his
> computer. The program ran and said it had fully resolved the problem
> with AntiSpyMaster along with several other problems including Vundo,
> Virtumonde, and several other nasties. The problem was that the next
> time he started up Internet Explorer, a pop-up for AntiSpyMaster
> appeared, and Norton, which was running in the background just sat
> there like this is normal. I thought about adding the hosts file from
> MVPS.org to see if that would help, but Norton already has its own
> Hosts file in place. Does anyone know what I should do next to help
> my friend?
>
> Danny in Yorktown, VA
Norton antispyware generally doesnt work. You need two pieces of software.
Download smitfraudfix from this site:
http://siri.geekstogo.com/SmitfraudFix.php
check for updates
and download superantispyware from superantispyware.com
Running the former will probably fix the situation, but use superantispyware
to clean the system up. If for some reason it comes back, run both pieces of
software in safe mode (reboot windows and before you get the xp loading sign
repeatedly press f8 and choose safe mode.
Gaz
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