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Next: AVG email problems
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External
Since: Oct 27, 2003
Posts: 8
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(Msg. 1) Posted: Mon Oct 27, 2003 1:45 pm
Post subject: Missing AVG Email Scanner certificate at the end of some emails
Archived from groups: alt>comp>anti-virus (more info?)
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Hello,
Since a few days I'm using the personal email scanner of AVG 7. It
works reliable, catches all viruses and moves them to the quatantine
folder. The email scanner has been configured to scan all incoming
emails and
to add an certificate(to the end of the message body). But on a few
emails per day, this certificate is missing.
Have a look at the following example which shows a short extract of the
logfile:
27.10.2003 09:26:21: Received mail from: "Net Email Storage System"
27.10.2003 09:26:21: Die Datei aggoakjx.exe: Virus identifiziert:
I-Worm/Swen.A. Das Attachment wurde in die Virenquarant_ne gestellt.
FROM: "Net Email Storage System"
TO: " "
SUBJECT: Undeliverable Message
Date: Sun, 26 Oct 2003 23:20:18 +0100
So a Swen.A virus was detected and the attachment aggoakjx.exe moved to
the quarantine folder. But the corresponding email doen't show the
certificate. See the source text of this email how it arrived in my
local
news- and mail-server (Hamster):
Return-Path:
X-Flags: 0000
Delivered-To: GMX delivery to enewger.TakeThisOut@gmx.de
Received: (qmail 15780 invoked by uid 65534); 26 Oct 2003
22:20:17 -0000
Received: from eui4smtp.euskaltel.es (EHLO eui4smtp.euskaltel.es)
(212.55.8.60)
by mx0.gmx.net (mx005-rz3) with SMTP; 26 Oct 2003 23:20:17 +0100
Received: from hyysh ([62.99.28.238]) by eui4smtp.euskaltel.es
(Netscape Messaging Server 4.15) with SMTP id HNDY1402.EXE;
Sun,
26 Oct 2003 23:19:52 +0100
FROM: "Net Email Storage System"
TO: " "
SUBJECT: Undeliverable Message
Mime-Version: 1.0
Content-Type: multipart/alternative;
boundary="kiikxvkzfhomsyl"
Date: Sun, 26 Oct 2003 23:20:18 +0100
Message-ID:
X-GMX-Antivirus: -1 (not scanned, may not use virus scanner)
X-GMX-Antispam: -2 (not scanned, spam filter disabled)
X-Hamster-To: account:admin
X-Hamster-Info: Score=0 UIDL=bniobu.1c0.1 Received=20031027092622
X-KorrNews: 4.2
--=======AVGMAIL-3F9CD6AB6841=======
Content-Type: multipart/alternative; boundary=kiikxvkzfhomsyl
--kiikxvkzfhomsyl
Content-Type: text/html
Content-Transfer-Encoding: quoted-printable
<HTML>
<HEAD></HEAD>
<BODY>
<iframe src=3D"cid:gnwodurjodfl" height=3D0 width=3D0></iframe>
<BR><BR>Hi.
<BR><BR><BR>Message follows:<BR><BR><BR><BR>
</BODY></HTML>
--kiikxvkzfhomsyl--
Has anyone made the same experience? Is it simply a AVG bug, or does
anyone see something irregular in above listings?
Many thanks in advance for any help.
Best regards
Eckhardt Newger |
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External
Since: Nov 04, 2003
Posts: 16
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(Msg. 2) Posted: Mon Oct 27, 2003 9:55 pm
Post subject: Re: Missing AVG Email Scanner certificate at the end of some emails [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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On Mon, 27 Oct 2003 13:45:15 +0100, Eckhardt Newger
wrote:
>The email scanner has been configured to scan all incoming
>emails and to add an certificate(to the end of the message body).
>But on a few emails per day, this certificate is missing.
I have been trying to figure out why mine has never added a
certificate to either outgoing or incoming. I finally gave up and
assumed this was something that they said was part of the program but
wasn't actually there.
Regards......
τΏτ
~
The Reply
> Blah, Blah, Blah....
>> Blah, Blah, Blah....
>>> Blah, Blah, Blah....
>>>> Blah, Blah, Blah....
>>>>> Blah, Blah, Blah....
>>>>>> Blah, Blah, Blah....
>>>>>>> Blah, Blah, Blah....
>>>>>>>> Blah, Blah, Blah....
>>>>>>>>> Blah, Blah, Blah....
>>>>>>>>>> Blah, Blah, Blah....
>>>>>>>>>>> Blah, Blah, Blah....
>>>>>>>>>>>> Blah, Blah, Blah....
>>>>>>>>>>>>> Blah, Blah, Blah....
>>>>>>>>>>>>>> Blah, Blah, Blah....
>>>>>>>>>>>>>>> Blah, Blah, Blah....
>>>>>>>>>>>>>>>> Blah, Blah, Blah....
>>>>>>>>>>>>>>>>> Blah, Blah, Blah....
>>>>>>>>>>>>>>>>>> Blah, Blah, Blah....
>>>>>>>>>>>>>>>>>>> Blah, Blah, Blah....
>>>>>>>>>>>>>>>>>>>> Blah, Blah, Blah.... |
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External
Since: Oct 21, 2003
Posts: 4
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(Msg. 3) Posted: Mon Oct 27, 2003 10:15 pm
Post subject: Re: Missing AVG Email Scanner certificate at the end of some emails [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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"Eckhardt Newger" wrote in message
> Hello,
>
> Since a few days I'm using the personal email scanner of AVG 7. It
> works reliable, catches all viruses and moves them to the quatantine
> folder. The email scanner has been configured to scan all incoming
> emails and
> to add an certificate(to the end of the message body). But on a few
> emails per day, this certificate is missing.
I have been trying to figure out why mine doesn't seem to work right either.
I configured it to add the certificate and when I ran a test email to myself
the certificate arrived as an attachment to the email which, because of the
rules that I set up in OE, promptly sent the email to the delete folder as a
possible virus. What's up with that?
If anyone could explain how to get this feature to work correctly with OE, I
would really appreciate it.
Carolyn >> Stay informed about: Missing AVG Email Scanner certificate at the end of some e.. |
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External
Since: Nov 04, 2003
Posts: 16
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(Msg. 4) Posted: Mon Oct 27, 2003 10:25 pm
Post subject: Re: Missing AVG Email Scanner certificate at the end of some emails [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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On Mon, 27 Oct 2003 22:15:57 GMT, "Carolyn"
wrote:
>the certificate arrived as an attachment to the email
I don't even get that Carolyn.....
Regards......
τΏτ
~
The Reply
> Blah, Blah, Blah....
>> Blah, Blah, Blah....
>>> Blah, Blah, Blah....
>>>> Blah, Blah, Blah....
>>>>> Blah, Blah, Blah....
>>>>>> Blah, Blah, Blah....
>>>>>>> Blah, Blah, Blah....
>>>>>>>> Blah, Blah, Blah....
>>>>>>>>> Blah, Blah, Blah....
>>>>>>>>>> Blah, Blah, Blah....
>>>>>>>>>>> Blah, Blah, Blah....
>>>>>>>>>>>> Blah, Blah, Blah....
>>>>>>>>>>>>> Blah, Blah, Blah....
>>>>>>>>>>>>>> Blah, Blah, Blah....
>>>>>>>>>>>>>>> Blah, Blah, Blah....
>>>>>>>>>>>>>>>> Blah, Blah, Blah....
>>>>>>>>>>>>>>>>> Blah, Blah, Blah....
>>>>>>>>>>>>>>>>>> Blah, Blah, Blah....
>>>>>>>>>>>>>>>>>>> Blah, Blah, Blah....
>>>>>>>>>>>>>>>>>>>> Blah, Blah, Blah.... >> Stay informed about: Missing AVG Email Scanner certificate at the end of some e.. |
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External
Since: Oct 27, 2003
Posts: 8
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(Msg. 5) Posted: Tue Oct 28, 2003 10:52 pm
Post subject: Re: Missing AVG Email Scanner certificate at the end of some emails [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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"Carolyn" schrieb im Newsbeitrag
>
> "Eckhardt Newger" wrote in message
>
>> Hello,
>>
>> Since a few days I'm using the personal email scanner of AVG 7. It
>> works reliable, catches all viruses and moves them to the quatantine
>> folder. The email scanner has been configured to scan all incoming
>> emails and
>> to add an certificate(to the end of the message body). But on a few
>> emails per day, this certificate is missing.
>
> I have been trying to figure out why mine doesn't seem to work right either.
> I configured it to add the certificate and when I ran a test email to myself
> the certificate arrived as an attachment to the email which, because of the
> rules that I set up in OE, promptly sent the email to the delete folder as a
> possible virus. What's up with that?
> If anyone could explain how to get this feature to work correctly with OE, I
> would really appreciate it.
> Carolyn
>
In OE I never get attached certificates. In Outlook this happens if
Outlook is receiving an html-email (which can be seen when being opened
:the window title bar ends with (html)) and the AVG Outlook Plugin
has't been installed.
Eckhardt >> Stay informed about: Missing AVG Email Scanner certificate at the end of some e.. |
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External
Since: Oct 21, 2003
Posts: 4
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(Msg. 6) Posted: Wed Oct 29, 2003 2:16 pm
Post subject: Re: Missing AVG Email Scanner certificate at the end of some emails [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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"Eckhardt Newger" wrote in message
> If you select 'E-Mail Scanner' in AVG Control Center and click on
> 'Properties' you'll get a new window. There under 'Plugins' select
> 'Personal E-Mail Scanner' and hit 'Configure'. Another window opens.
> There under 'E-Mail Scanning' mark the boxes 'Check for incoming mail'
> and 'Certify mail'. Do not activate 'With attachments only' in order
> to get the certificate for every incoming e-mail. Close all windows
> with 'OK', and you're there.
That is how I have mine configured. I just sent myself a test email (my
email is configured to receive HTML) in OE and the message showed up with an
attachment. The attachment was the AVG certification.
Carolyn >> Stay informed about: Missing AVG Email Scanner certificate at the end of some e.. |
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External
Since: Oct 21, 2003
Posts: 4
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(Msg. 7) Posted: Wed Oct 29, 2003 2:19 pm
Post subject: Re: Missing AVG Email Scanner certificate at the end of some emails [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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"Eckhardt Newger" wrote in message
> When receiving emails do you see a spinning icon (same colours as AVG
> Control Center) in the system tray? This is the AVG Email Scanner. If
> not, your email traffic is not being passed through the Scanner,
> therefore the Scanner can't scan and add certificates to your emails.
> Do the following: Goto AVG Control Center/E-Mail
> Scanner/Properties/Plugins, select Personal E-Mail Scanner and click on
> 'properties', select 'servers', delete any entry, add a new one. On the
> 'New server properties' select 'Other applications', skip reading next
> window, press 'OK', select 'POP3'. On the 'POP3 Server connection'
> window select 'USER/COMPUTER', set 'Local port' to "5200" and mark
> 'Activate this server and use for sending/receiving e.mail', 'OK'. In
> the 'Personal E-Mail Scanner Setuo' window, the server list entry
> should look exactly like this:
> POP3: port: 5200 host: ", the server properties "USER/COMPUTER" and
> local port "5200", server status "ACTIVE". Now 'OK' everything, the AVG
> part for incoming emails is done. In Outlook choose
> Tools/Accounts/Mail/Properties/Servers, set 'Incoming e-mail (POP3)'
> to "127.0.0.1", 'Account name' to
> "your_user_account@your_IP_mailserver_name". Next, go to the property
> page 'Details' and set 'Incoming e-mail (POP3) port number' to "5200".
> Close all windows with 'OK'. Done.
The AVG icon does spin when I receive emails. I noticed this the other day
when I had a large attachment come through. I think that the small
attachments come through so quickly on a cable connection that I did not
notice it before.
When I go into my details on the accounts, it appears that AVG is using 5100
instead of 5200. I am running Zone Alarm Pro, which I believe also has some
mail checking abilities, and wonder if the port is different because of
this?
Carolyn >> Stay informed about: Missing AVG Email Scanner certificate at the end of some e.. |
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External
Since: Oct 29, 2003
Posts: 1
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(Msg. 8) Posted: Wed Oct 29, 2003 6:52 pm
Post subject: Re: Missing AVG Email Scanner certificate at the end of some emails [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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Wed 29 October 2003
**************************
Thanks a lot Eckhardt,that has solved a puzzle i was struggling with all
week !! I have AVG 7 but could not get the certificates attached to my new
btinternet account,in Outlook or Outlook Express.Now after reading your
posting,it's solved  Can i just verify one thing? To have the Outgoing
certificate attached in Outlook,you must send email in Plain and not HTML or
Rich Text ?
Cheers once again,
Mark
Eckhardt Newger wrote:
>> "Carolyn" schrieb im Newsbeitrag
>>
>>>
>>> "Eckhardt Newger" wrote in message
>>>
>>>> Hello,
>>>>
>>>> Since a few days I'm using the personal email scanner of AVG 7. It
>>>> works reliable, catches all viruses and moves them to the
>>>> quatantine folder. The email scanner has been configured to scan
>>>> all incoming emails and
>>>> to add an certificate(to the end of the message body). But on a few
>>>> emails per day, this certificate is missing.
>>>
>>> I have been trying to figure out why mine doesn't seem to work
>>> right either. I configured it to add the certificate and when I ran
>>> a test email to myself the certificate arrived as an attachment to
>>> the email which, because of the rules that I set up in OE, promptly
>>> sent the email to the delete folder as a possible virus. What's up
>>> with that?
>>> If anyone could explain how to get this feature to work correctly
>>> with OE, I would really appreciate it.
>>> Carolyn
>>>
>> In OE I never get attached certificates. In Outlook this happens if
>> Outlook is receiving an html-email (which can be seen when being
>> opened
>>> the window title bar ends with (html)) and the AVG Outlook Plugin
>> has't been installed.
>>
>> Eckhardt >> Stay informed about: Missing AVG Email Scanner certificate at the end of some e.. |
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External
Since: Oct 27, 2003
Posts: 8
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(Msg. 9) Posted: Wed Oct 29, 2003 10:47 pm
Post subject: Re: Missing AVG Email Scanner certificate at the end of some emails [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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"Mark Williams" ...
> Wed 29 October 2003
> **************************
> Thanks a lot Eckhardt,that has solved a puzzle i was struggling with all
> week !! I have AVG 7 but could not get the certificates attached to my new
> btinternet account,in Outlook or Outlook Express.Now after reading your
> posting,it's solved Can i just verify one thing? To have the Outgoing
> certificate attached in Outlook,you must send email in Plain and not HTML or
> Rich Text ?
To get certificates for outgoing mail is a bit more complicated than
for incoming emails. What I wrote just was related to incoming mail.
I haven't configured scanning outgoing emails, but at least some hints
by heart, i. e. without practical experience. In contrary to incoming
mails where one (POP3) server entry in AVG Personal Email Scanner can
serve all email accounts, now you have to generate one SMTP server
entry for every email account you want to use as your email address. So
when you add a new server entry for Personal Email Scanner in AVG
select 'SMTP' on the 'Server type selection' window, then on the next
window enter your account's SMTP mailserver name or IP-address, select
a local port (different for every email account), check the box to
activate this server entry. Then modify in Outlook or Outlook Express,
same as for incoming mails, each account, but now for SMTP (server
name, port).
If you're stuck, come back.
You can send any format you want.
Eckhardt >> Stay informed about: Missing AVG Email Scanner certificate at the end of some e.. |
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External
Since: Nov 04, 2003
Posts: 16
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(Msg. 10) Posted: Wed Oct 29, 2003 11:52 pm
Post subject: Re: Missing AVG Email Scanner certificate at the end of some emails [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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Hi Eckhardt, Thanks a bunch for the info you are providing. After
checking what you said to check, it was not configured to virus check
email even though it said that is was. Not good for a piece of
software to install and take you through the configuration process and
not do what it says it is doing. No doubt it has never checked on bit
of email since I installed it.
Okay, so I go and manually configure it the way you suggested.... I
get an "Authorization" error now. Says user name or password wrong.
I go back to my "normal" configuration in OE6 and everything works.
Okay, I then see that AVG7 has an email setup wizard and use it. It
ends up setting up AVG7 and OE6 a lot differently than your manual
method but the outcome is the same... "Authorization" error when
trying to access my account. You would have thought the Wizard would
have gotten it right but then you would have also thought the original
setup wizard from the initial installation would have set it up from
the start also.....
Could it be that AVG7 email checking and Adelphia Powerlink email
accounts are not compatible?
Anyway, I needed email checking so I uninstalled AVG7 and put that
dreaded bloatware Norton AV2003 back on and it is checking my email
just fine. And Norton does not reconfigure my settings in OE6 like
AVG does in order to do this for some reason?????
I hate Norton and the horse Symantec rode in on but its the only one
working right now for me.
Regards......
τΏτ
~
The Reply
> Blah, Blah, Blah....
>> Blah, Blah, Blah....
>>> Blah, Blah, Blah....
>>>> Blah, Blah, Blah....
>>>>> Blah, Blah, Blah....
>>>>>> Blah, Blah, Blah....
>>>>>>> Blah, Blah, Blah....
>>>>>>>> Blah, Blah, Blah....
>>>>>>>>> Blah, Blah, Blah....
>>>>>>>>>> Blah, Blah, Blah....
>>>>>>>>>>> Blah, Blah, Blah....
>>>>>>>>>>>> Blah, Blah, Blah....
>>>>>>>>>>>>> Blah, Blah, Blah....
>>>>>>>>>>>>>> Blah, Blah, Blah....
>>>>>>>>>>>>>>> Blah, Blah, Blah....
>>>>>>>>>>>>>>>> Blah, Blah, Blah....
>>>>>>>>>>>>>>>>> Blah, Blah, Blah....
>>>>>>>>>>>>>>>>>> Blah, Blah, Blah....
>>>>>>>>>>>>>>>>>>> Blah, Blah, Blah....
>>>>>>>>>>>>>>>>>>>> Blah, Blah, Blah.... >> Stay informed about: Missing AVG Email Scanner certificate at the end of some e.. |
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External
Since: Oct 27, 2003
Posts: 8
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(Msg. 11) Posted: Thu Oct 30, 2003 1:21 pm
Post subject: Re: Missing AVG Email Scanner certificate at the end of some emails [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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"T.R." ...
> Okay, so I go and manually configure it the way you suggested.... I
> get an "Authorization" error now. Says user name or password wrong.
Where? In OE? If so, then your login to your ISP mailserver is
misconfigured. The problem can be either in AVG or in OE.
1. In AVG once agagin check if your server entry for the Personal
E-Mail Scanner looks like this:
POP3: port: 5200 host: ", server properties "USER/COMPUTER" , local
port "5200", server status "ACTIVE"
2. In OE verify if under Tools/Accounts/Mail/Properties/Servers
'Incoming e-mail (POP3)' is set to "127.0.0.1" or "localhost", and
'Account name' to "youraccount@ISPmailserver" (I myself must enter here
"1087241@pop.gmx.net" - without quotes, of course). You can either use
the mailserver name or its IP-address. Finally check on the 'Details'
page if 'Incoming e-mail (POP3) port number' is same as in Personal
E-Mail Scanner ("5200").
> Could it be that AVG7 email checking and Adelphia Powerlink email
> accounts are not compatible?
I suppose, no. The only thing I can imagine is that your mailserver is
not POP3, but IMAP. In that case you have to change your settings in
AVG and OE accordingly.
Best regards
Eckhardt Newger >> Stay informed about: Missing AVG Email Scanner certificate at the end of some e.. |
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External
Since: Oct 27, 2003
Posts: 8
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(Msg. 12) Posted: Sun Nov 09, 2003 11:02 am
Post subject: Re: Missing AVG Email Scanner certificate at the end of some emails [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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"Joseph Morlan" schrieb im Newsbeitrag
> On Wed, 29 Oct 2003 22:47:15 +0100, Eckhardt Newger wrote:
>
>> In contrary to incoming
>> mails where one (POP3) server entry in AVG Personal Email Scanner can
>> serve all email accounts, now you have to generate one SMTP server
>> entry for every email account you want to use as your email address. So
>> when you add a new server entry for Personal Email Scanner in AVG
>> select 'SMTP' on the 'Server type selection' window, then on the next
>> window enter your account's SMTP mailserver name or IP-address, select
>> a local port (different for every email account), check the box to
>> activate this server entry. Then modify in Outlook or Outlook Express,
>> same as for incoming mails, each account, but now for SMTP (server
>> name, port).
>>
>> If you're stuck, come back.
>
> I can't make this work because my SMTP server requires authentication. I
> don't see anywhere in AVG Email Scanner to put an SMTP login/password.
That is by design. It's your email client which is and stays
responsible for delivering all login information (account, password).
What you have to change in your email client is the SMTP server which
has to be addressed: no longer the external one (your ISP SMTP server),
but now your localhost on that port you have assigned in Personal Email
Scanner.
> When I configure my email client (Forte Agent) to point to localhost:<port>
> instead of my SMTP server it give the following error:
>
> Connection refused by server (Error 10061): Connecting to 127.0.0.1.
>
Did you use in Forte Agent the same SMTP port as assigned in Personal
Email Scanner for this SMTP traffic?
> However I can connect to localhost if I remove the login/password from
> Agent. Then the emails appear to be sent but never arrive. They bounce
> back after 12 hours with the following error:
> Best regards
Eckhardt Newgerr >> Stay informed about: Missing AVG Email Scanner certificate at the end of some e.. |
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