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Baz

External


Since: Apr 24, 2008
Posts: 1



(Msg. 1) Posted: Thu Apr 24, 2008 1:06 am
Post subject: Computer Associates eTrust EZ Antivirus 3-Pack real time scanner
Archived from groups: alt>comp>anti-virus (more info?)

Just recently I have been having problems with this anti-virus
package.

It started displaying a popup saying "3 Threats detected and removed"
this box had a do not show again which I selected but it still kept
coming up.

I did a full system scan and found nothing.

I have found that real time scanning does not work (by using EICAR).

On demand scanning does work (by using EICAR)..

I uninstalled and re-installed but that did not fix.

I have tried disabling floppy scanning (as recommended on CA website).

I have the same sofware running on 2 other PC's with no problems.

Looking at the CA website it would appear that even though you have
bought the software you need to pay for support so I am hoping that
others here have experienced similar and can enlighten me.

Cheers

Baz

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MoiMoi

External


Since: Mar 26, 2008
Posts: 7



(Msg. 2) Posted: Fri Apr 25, 2008 9:58 pm
Post subject: Re: Computer Associates eTrust EZ Antivirus 3-Pack real time scanner [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

In article <196bfece-55cc-41b1-9b32-
257033a463a9.DeleteThis@l64g2000hse.googlegroups.com>, baz.8755.DeleteThis@virgin.net says...
> Just recently I have been having problems with this anti-virus
> package.
>
> It started displaying a popup saying "3 Threats detected and removed"
> this box had a do not show again which I selected but it still kept
> coming up.
>
> I did a full system scan and found nothing.
>
> I have found that real time scanning does not work (by using EICAR).
>
> On demand scanning does work (by using EICAR)..
>
> I uninstalled and re-installed but that did not fix.
>
> I have tried disabling floppy scanning (as recommended on CA website).
>
> I have the same sofware running on 2 other PC's with no problems.
>
> Looking at the CA website it would appear that even though you have
> bought the software you need to pay for support so I am hoping that
> others here have experienced similar and can enlighten me.
>
> Cheers
>
> Baz

Well, as you can see from lack of responses, the CA eTrust stuff isn't
very much used.
I used it when it was a freebie, and then paid for it for couple of
years, until about 2 years ago, when it started causing probs on several
XP boxes I managed, crashing apps and whatnot; tech support from CA
sucked, couldn't solve the probs, so dumped it.
Various AV comparison charts show it as not very effective either,
so...draw your own conclusions.

MM

>

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tom

External


Since: Apr 25, 2008
Posts: 1



(Msg. 3) Posted: Fri Apr 25, 2008 9:58 pm
Post subject: Re: Computer Associates eTrust EZ Antivirus 3-Pack real time scanner [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

"MoiMoi" <MoiMoi.RemoveThis@example.net> wrote in message
news:MPG.227c5662bacd610d9896b4@news.individual.net...
> In article <196bfece-55cc-41b1-9b32-
> 257033a463a9.RemoveThis@l64g2000hse.googlegroups.com>, baz.8755.RemoveThis@virgin.net says...
> > Just recently I have been having problems with this anti-virus
> > package.
> >
> > It started displaying a popup saying "3 Threats detected and removed"
> > this box had a do not show again which I selected but it still kept
> > coming up.
> >
> > I did a full system scan and found nothing.
> >
> > I have found that real time scanning does not work (by using EICAR).
> >
> > On demand scanning does work (by using EICAR)..
> >
> > I uninstalled and re-installed but that did not fix.
> >
> > I have tried disabling floppy scanning (as recommended on CA website).
> >
> > I have the same sofware running on 2 other PC's with no problems.
> >
> > Looking at the CA website it would appear that even though you have
> > bought the software you need to pay for support so I am hoping that
> > others here have experienced similar and can enlighten me.
> >
> > Cheers
> >
> > Baz
>
> Well, as you can see from lack of responses, the CA eTrust stuff isn't
> very much used.
> I used it when it was a freebie, and then paid for it for couple of
> years, until about 2 years ago, when it started causing probs on several
> XP boxes I managed, crashing apps and whatnot; tech support from CA
> sucked, couldn't solve the probs, so dumped it.
> Various AV comparison charts show it as not very effective either,
> so...draw your own conclusions.
>
> MM
>
I had so much trouble with CA and made so many complaints that some how they
gave me a free lifetime subscription. I was never given an
explanation......I guess they just wanted to get rid of me. I still don't
use the program.
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Kayman

External


Since: Feb 04, 2008
Posts: 29



(Msg. 4) Posted: Sat Apr 26, 2008 3:55 pm
Post subject: Re: Computer Associates eTrust EZ Antivirus 3-Pack real time scanner [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

On Fri, 25 Apr 2008 21:19:27 -0500, tom wrote:

> "MoiMoi" <MoiMoi RemoveThis @example.net> wrote in message
> news:MPG.227c5662bacd610d9896b4@news.individual.net...
>> In article <196bfece-55cc-41b1-9b32-
>> 257033a463a9 RemoveThis @l64g2000hse.googlegroups.com>, baz.8755 RemoveThis @virgin.net says...
>>> Just recently I have been having problems with this anti-virus
>>> package.
>>>
>>> It started displaying a popup saying "3 Threats detected and removed"
>>> this box had a do not show again which I selected but it still kept
>>> coming up.
>>>
>>> I did a full system scan and found nothing.
>>>
>>> I have found that real time scanning does not work (by using EICAR).
>>>
>>> On demand scanning does work (by using EICAR)..
>>>
>>> I uninstalled and re-installed but that did not fix.
>>>
>>> I have tried disabling floppy scanning (as recommended on CA website).
>>>
>>> I have the same sofware running on 2 other PC's with no problems.
>>>
>>> Looking at the CA website it would appear that even though you have
>>> bought the software you need to pay for support so I am hoping that
>>> others here have experienced similar and can enlighten me.
>>>
>>> Cheers
>>>
>>> Baz
>>
>> Well, as you can see from lack of responses, the CA eTrust stuff isn't
>> very much used.
>> I used it when it was a freebie, and then paid for it for couple of
>> years, until about 2 years ago, when it started causing probs on several
>> XP boxes I managed, crashing apps and whatnot; tech support from CA
>> sucked, couldn't solve the probs, so dumped it.
>> Various AV comparison charts show it as not very effective either,
>> so...draw your own conclusions.
>>
>> MM
>>
> I had so much trouble with CA and made so many complaints that some how they
> gave me a free lifetime subscription. I was never given an
> explanation......I guess they just wanted to get rid of me. I still don't
> use the program.

That's a civil way to shut up customer queries Smile
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