Browser hijacking/ trojan? Help!

hello all . . .

i'm stumped w/ this one. my IE browser 6.0 has been highjacked. i can't use
xp restore or ghost, nor can i uninstall/re-install IE. neither can i update
virus definitions or spyware definitions in other progs. i still have a
connection and can use other porgs such as outlook express. this is what i
captured at the bottom of the browser which continues to come up as: "The
page cannot be displayed" the following string very briefly appears at the
bottom of the page:

"opening page res:// C:\windows/system32/shdoclc.dll/dnserror.htm"

since i can't get my browser to work, i can't find out what this is. i can
still access news groups using OE. any help is greatly appreciated and
thanks in advance.
gunni

> i'm stumped w/ this one. my IE browser 6.0 has been highjacked. i can't
> use
> xp restore or ghost, nor can i uninstall/re-install IE. neither can i
> update
> virus definitions or spyware definitions in other progs. i still have a
> connection and can use other porgs such as outlook express. this is what i
> captured at the bottom of the browser which continues to come up as: "The
> page cannot be displayed" the following string very briefly appears at
> the
> bottom of the page:
>
> "opening page res:// C:\windows/system32/shdoclc.dll/dnserror.htm"
>
> since i can't get my browser to work, i can't find out what this is. i can
> still access news groups using OE. any help is greatly appreciated and
> thanks in advance.

Have you tried booting into "SAFE mode with networking"? You may be able to
update your antivirus and antispyware programs and also run scans. If you
have problems with networking enabled try running scans in SAFE mode without
networking support.