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Broken Norton 2006 uninstall - what to do ?

 
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Al Dykes

External


Since: Oct 09, 2005
Posts: 29



(Msg. 1) Posted: Wed Aug 30, 2006 2:23 pm
Post subject: Broken Norton 2006 uninstall - what to do ?
Archived from groups: alt>comp>anti-virus (more info?)

I want to remove Norton 2006 on an XP/home system. A search of the
Symantec website for "norton 2006 uninstall" finds a page that says it
uninstalls like any other app, via control panel.

I'm on a retail Compaq system that has the factory installation of
XP/home. ControlPanel/users says that the user id, Compaq_Owner, has
administrator privilages,

When I try to uninstall Norton it does with messages about
insufficient privilages for lots of registry entries. I *did* stop
all the Norton and symantec processes that I could find, first.

Now I've got a system with broken Norton software.

Suggestions?

--
a d y k e s @ p a n i x . c o m
Harrison for Congress in NY 13CD www.harrison06.com
Don't blame me. I voted for Gore. A Proud signature since 2001

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Pete

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Since: Mar 24, 2006
Posts: 272



(Msg. 2) Posted: Wed Aug 30, 2006 4:55 pm
Post subject: Re: Broken Norton 2006 uninstall - what to do ? [Login to view extended thread Info.]
Imported from groups: per prev. post (more info?)

This message is not archived

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Al Dykes

External


Since: Oct 09, 2005
Posts: 29



(Msg. 3) Posted: Wed Aug 30, 2006 4:55 pm
Post subject: Re: Broken Norton 2006 uninstall - what to do ? [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

In article <crlJg.6930$q63.576@newssvr13.news.prodigy.com>,
Pete <Pete RemoveThis @nospam.com> wrote:
>x-no-archive: yes
>
>"Al Dykes" <adykes RemoveThis @panix.com> wrote in message
>news:ed4l2t$c6n$1@panix5.panix.com...
>>
>> I want to remove Norton 2006 on an XP/home system. A search of the
>> Symantec website for "norton 2006 uninstall" finds a page that says it
>> uninstalls like any other app, via control panel.
>>
>> I'm on a retail Compaq system that has the factory installation of
>> XP/home. ControlPanel/users says that the user id, Compaq_Owner, has
>> administrator privilages,
>>
>> When I try to uninstall Norton it does with messages about
>> insufficient privilages for lots of registry entries. I *did* stop
>> all the Norton and symantec processes that I could find, first.
>>
>> Now I've got a system with broken Norton software.
>>
>> Suggestions?
>>
>> --
>> a d y k e s @ p a n i x . c o m
>> Harrison for Congress in NY 13CD www.harrison06.com
>> Don't blame me. I voted for Gore. A Proud signature since 2001
>
>Sorry to say, but as most of us know, your primary infestation is a Norton
>product itself.
>-Pete
>
>


It came wth the computer being used in this operation. It was
pre-installed and the 90 day trial ran out so rather than pay Nortomn
some bucks I decided to replace it with AVG. (We are a non-profit and
I believe we are within the TOS).

For posterity, and anyone that finds this with Google, I've fixed the
problem, here's how;

Norton (or XP) wouldn't let me do ControlPanel/uninstall in safe mode
and Norton wouldn't uninstall with the default user account even
though XP said it had "adminstrator" privilages.

I booted in safe mode. Made a new administrator account
then did a normal boot into the new account.

That one was able to cleanly uninstall Norton.

Done.


--
a d y k e s @ p a n i x . c o m
Harrison for Congress in NY 13CD www.harrison06.com
Don't blame me. I voted for Gore. A Proud signature since 2001
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* * Chas

External


Since: Aug 27, 2005
Posts: 170



(Msg. 4) Posted: Wed Aug 30, 2006 5:56 pm
Post subject: Re: Broken Norton 2006 uninstall - what to do ? [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

"Al Dykes" <adykes DeleteThis @panix.com> wrote in message
news:ed4p9g$a0m$1@panix5.panix.com...
> In article <crlJg.6930$q63.576@newssvr13.news.prodigy.com>,
> Pete <Pete DeleteThis @nospam.com> wrote:
<snip>
>
> It came wth the computer being used in this operation. It was
> pre-installed and the 90 day trial ran out so rather than pay Nortomn
> some bucks I decided to replace it with AVG. (We are a non-profit and
> I believe we are within the TOS).
>
> For posterity, and anyone that finds this with Google, I've fixed the
> problem, here's how;
>
> Norton (or XP) wouldn't let me do ControlPanel/uninstall in safe mode
> and Norton wouldn't uninstall with the default user account even
> though XP said it had "adminstrator" privilages.
>
> I booted in safe mode. Made a new administrator account
> then did a normal boot into the new account.
>
> That one was able to cleanly uninstall Norton.
>
> Done.
>

I'm not sure about NAV 2006 but previous versions had a removal program
that you could DL from Symantec's web site. It may be RNAV2006.EXE.

It will remove "most" of what's left over that the uninstall program
missed.

Chas.
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