BitDefender email client "connection reset by remote side"..

Hello,

I just installed BitDefender 10 plus, and am using it with the
following email clients:

Eudora 6.x
The Bat

Bat works fine, Eudora seems to retrieve email (via POP3D), but I would

say that every other POP connect will end with Euroda indicating
"connection reset by remote side (10054)" -even when this happens, I
seemingly still get my mail, but it's unacceptable to keep seeing an
ugly error
status pane appear.

I communicated this with BitDefender, and they are aware of the issue
(going back to 2004):

http://kb.bitdefender.com/KB59

The BitDefender support representative indicated to simply uncheck
"Incoming Email Scanning", and this does cause the problem to go away
-and they claim a virus will still be caught when the email is opened,
etc., but I don't really regard this as a solution -just a workaround
for
possibly a known bug...?

I never had this problem with Norton Antivirus.

Anyone else have this problem with Eudora, or any other email
client...?

thanks,
George H.
10/01/2006 8:17pm ET

George H. wrote:
> Hello,
>
> I just installed BitDefender 10 plus, and am using it with the
> following email clients:
>
> Eudora 6.x
> The Bat
>
> Bat works fine, Eudora seems to retrieve email (via POP3D), but I would
>
> say that every other POP connect will end with Euroda indicating
> "connection reset by remote side (10054)" -even when this happens, I
> seemingly still get my mail, but it's unacceptable to keep seeing an
> ugly error
> status pane appear.
>
> I communicated this with BitDefender, and they are aware of the issue
> (going back to 2004):
>
> http://kb.bitdefender.com/KB59
>
> The BitDefender support representative indicated to simply uncheck
> "Incoming Email Scanning", and this does cause the problem to go away
> -and they claim a virus will still be caught when the email is opened,
> etc., but I don't really regard this as a solution -just a workaround
> for
> possibly a known bug...?
>
> I never had this problem with Norton Antivirus.
>
> Anyone else have this problem with Eudora, or any other email
> client...?
>
> thanks,
> George H.
> 10/01/2006 8:17pm ET

Yes, with BitDefender 10 and Mozilla Thunderbird 1.0.6. Same problem:
real-time scanning of incoming e-mail causes loss of connection,
disabling it works around. It only occurs on e-mails with fairly large
attachments, particularly images and PDFs. BitDefender is no help,
because their site is down.

--
Chris Green