I have McAfee Security Center and Virus Scan 10. My OS is Win XP. My
computer was unacceptably slowed by the McAfee software, but
changing several settings under "services" helped. The frequent
automatic updating and sweeps however were still unacceptably
detrimental to computer speed, especially on bootup.
Several days ago Virus Scan apparently stopped working. I got a
window stating that the version installed was incompatible with my
OS, and advising to uninstall, reboot, and reinstall. I did this,
which required a new download. After all that I STILL got the same
incompatibility notice.
I went to the McAfee tech support website, installed and ran their
Virtual Technician, and was told thereby that there is no problem!
I found some information on the website that, though inaccurate,
allowed me to fix the incompatibility notice problem - but other
problems still exist.
While the program now appears to be running - downloading updates,
sweeping, etc., when I try to open it via the taskbar icon or
desktop shortcut all I get is a Security Center window "gathering
your protection status" covering most of the desktop, and I cannot
get rid of it without rebooting. I also have a yellow taskbar icon
indicating the computer is not protected, and like the window, it is
unresponsive.
Hours of my time have been wasted, and I am FED UP with the ongoing,
from day one, poor performance of McAfee software! The McAfee tech
support website is a waste of time unless you want to PAY for
support - it does not allow emailing them, the chat is difficult to
conduct, and I've found it totally frustrating. McAfee's refund
policy is that if one month has passed since your purchase, screw
you!
Looks like I'll have to uninstall this McAfee monster and go for
Grisoft. From experience, I also have a pretty low opinion of
Symantec/Norton.
Suggestions would be greatly appreciated.
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