AVG Disables Suspected Application?

Hi...I use free AVG 7.5.446, Virus base 269.17.8/1195. Recently it
detected a Trojan SHeur.AllJ in a USB stick memory password application JF-
Utility and also in the provider's USB stick CD password application
install program. I chose the "Heal" option on the virus vault listed
SHeur. I didn't relaize it meant to delete the JF-Utility if it was unable
to fix it.

Searching the web I've found others finding different suffixes of the same
Trojan i.e. afs, jh, ned, qsn etc. More than one forum post concluded
Sheur is a false positive and none suggested a cure other than updating the
AVG virus base. One post on this group recommended "BUGHUNTER". It wasn't
for my particular AllJ suffix and didn't find the trojan. Neither could
Trend Housecall, Kaperski, or www.virustotal.com. I decided to just turn
off AVG when I wanted to use my memory stick password protected content and
there my problem presented here arises.

Restoring JF-Utility from the Virus Vault and attempting to use it pops up
the error "Access to the specified device, path or file is denied". My web
searching hasn't come up with a fix for this although there are lots of
different files that can so afflicted and cured. I have a multi-boot
system with another Windows 2000 OS. With AVG disabled there my memory
stick works fine so I'm guessing something in the process of AVG "healing"
the JF-Utility and my restoring it has made JF-Utility unavailable. Anyone
have a similar experience with AVG Virus Vault?

"enaitee" <u617ix49o002 DeleteThis @sneakemail.com> wrote in message
news:Xns9A11874FDA4F0enaiteecableone@216.168.3.44...
> Hi...I use free AVG 7.5.446, Virus base 269.17.8/1195. Recently it
> detected a Trojan SHeur.AllJ in a USB stick memory password application
> JF-
> Utility and also in the provider's USB stick CD password application
> install program. I chose the "Heal" option on the virus vault listed
> SHeur. I didn't relaize it meant to delete the JF-Utility if it was
> unable
> to fix it.
>
> Searching the web I've found others finding different suffixes of the same
> Trojan i.e. afs, jh, ned, qsn etc. More than one forum post concluded
> Sheur is a false positive and none suggested a cure other than updating
> the
> AVG virus base. One post on this group recommended "BUGHUNTER". It
> wasn't
> for my particular AllJ suffix and didn't find the trojan. Neither could
> Trend Housecall, Kaperski, or www.virustotal.com. I decided to just turn
> off AVG when I wanted to use my memory stick password protected content
> and
> there my problem presented here arises.
>
> Restoring JF-Utility from the Virus Vault and attempting to use it pops up
> the error "Access to the specified device, path or file is denied". My
> web
> searching hasn't come up with a fix for this although there are lots of
> different files that can so afflicted and cured. I have a multi-boot
> system with another Windows 2000 OS. With AVG disabled there my memory
> stick works fine so I'm guessing something in the process of AVG "healing"
> the JF-Utility and my restoring it has made JF-Utility unavailable. Anyone
> have a similar experience with AVG Virus Vault?

That's what happens when you get a false positive (or a real one).
Let Grisoft know and they'll probably tell you to email them the file
(Zipped in an encrypted ZIP) and if it's a false positive they'll fix it in
a later virus database in a few days.

In the mean time you'll have to disable the AVG Resident Shield when you
need to use this file.

--

Brian Gregory. (In the UK)
ng DeleteThis @bgdsv.co.uk
To email me remove the letter vee.