Norton AV Updates

Al wrote:

> I am usuing Norton Anti-Virus 2001 (part of system works).
> I tried to renew it on line and was told my AV is no longer
> supported and I can't renew LiveUpdate for the AV.

Did the 1-year subscription expire? How many days were left?

You realize that you have 1 year of free updates when you install it.

You should be able to re-activate the 1-year free update period by
simply un-installing and re-installing it.

After you un-install it, you need to delete all norton and symantec
directories on the computer (regardless of where they are) and then
re-install it. That should give you another year of free updates.

You need to have the original NAV or NSW CD. I have copied the CD
(NSW 2002) to the hard drive of several computers so that I can run it
from the hard drive when the need arises.
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On Mon, 13 Feb 2006 18:54:16 GMT, "Al" <albertr.TakeThisOut@joimail.com> wrote:

>I am usuing Norton Anti-Virus 2001 (part of system works). I've been
>keeping my virus definitions up to date by using LiveUpdate. I tried to
>renew it on line and was told my AV is no longer supported and I can't renew
>LiveUpdate for the AV.
>
>I notice that at the Symantec site there is something called Intelligent
>Update. Can I use that to update my virus definitions? Is it free? Would
>I be better off just uninstalling Norton AV and downloading one like
>AVGFree or Avast?
>Al
>

This is a direct link to the Intelligent Update file -
symdefsi321.exe.

<ftp://ftp.symantec.com/public/english_us_canada/antivirus_definitions/norton_antivirus/static/symcdefsi32.exe>

Download and run the file and it should work if your subscription is
still active.
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Virus Guy wrote:

> ... I have copied the CD (NSW 2002) to the hard drive of several
> computers so that I can run it from the hard drive when the need
> arises.

So how do you pay for all the licenses?

--
-bts
-Warning: I brake for lawn deer
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"Beauregard T. Nasty" wrote:

> > ... I have copied the CD (NSW 2002) to the hard drive of several
> > computers so that I can run it from the hard drive when the need
> > arises.
>
> So how do you pay for all the licenses?

Who says I pay?
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Virus Guy wrote:

> "Beauregard T. Nasty" wrote:
>
>>> ... I have copied the CD (NSW 2002) to the hard drive of several
>>> computers so that I can run it from the hard drive when the need
>>> arises.
>>
>> So how do you pay for all the licenses?
>
> Who says I pay?

Ah.

--
-bts
-Warning: I brake for lawn deer
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"Beauregard T. Shagnasty" <a.nony.mous RemoveThis @example.invalid> wrote in message news:tnffokn9amyw$.3cqgkf5xow7b$.dlg@40tude.net...
> Virus Guy wrote:
>
> > "Beauregard T. Nasty" wrote:
> >
> >>> ... I have copied the CD (NSW 2002) to the hard drive of several
> >>> computers so that I can run it from the hard drive when the need
> >>> arises.
> >>
> >> So how do you pay for all the licenses?
> >
> > Who says I pay?
>
> Ah.

He, and others like him, are the reason for product activation DRM. Lets
all say thanks now to all software thieves.
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Jake Dodd wrote:

> He, and others like him, are the reason for product activation
> DRM. Lets all say thanks now to all software thieves.

A common misconception is that every no-cost acquisition/utilization
of a software resource represents actual lost revenue or income to the
relavent party.

DRM in all it's many forms stems from corporate FUD and consumes more
resources and ends up costing more than the value it protects.
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"Virus Guy" <Virus DeleteThis @Guy.com> wrote in message
news:43F28C11.1D207E3A@Guy.com...
> Jake Dodd wrote:
>
>> He, and others like him, are the reason for product activation
>> DRM. Lets all say thanks now to all software thieves.
>
> A common misconception is that every no-cost acquisition/utilization
> of a software resource represents actual lost revenue or income to the
> relavent party.
>
> DRM in all it's many forms stems from corporate FUD and consumes more
> resources and ends up costing more than the value it protects.

What does "DRM" mean?
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"Virus Guy" <Virus.TakeThisOut@Guy.com> wrote in message
news:43F1E8E9.13E7EA66@Guy.com...
> Al wrote:
>
>> I am usuing Norton Anti-Virus 2001 (part of system works).
>> I tried to renew it on line and was told my AV is no longer
>> supported and I can't renew LiveUpdate for the AV.
>
> Did the 1-year subscription expire? How many days were left?
>
> You realize that you have 1 year of free updates when you install it.
>
> You should be able to re-activate the 1-year free update period by
> simply un-installing and re-installing it.
>
> After you un-install it, you need to delete all norton and symantec
> directories on the computer (regardless of where they are) and then
> re-install it. That should give you another year of free updates.
>
> You need to have the original NAV or NSW CD. I have copied the CD
> (NSW 2002) to the hard drive of several computers so that I can run it
> from the hard drive when the need arises.

The subscription period that came with the original Systems Works expired
some years ago. I have been paying each year since to continue a
subscription for Norton's Live UpDate. My latest subscription just expired.
I tried to renew it and they told me that Norton Anti-Virus 2001 (which is
my version) is no longer supported and, therefore, they won't renew the
subscription, even if I am willing to pay for it. I was wondering if
Intelligent Updater on the Symantec web site would work to update my virus
definitions. I seems to be free. If it won't work, I don't won't to go
through the motions of attempting it and thinking it has worked (if it
hasn't). Incidentally, I think it's pretty rotten not to tell you when they
would stop supporting it when you make your original purchase. If I have to
get a newer version, it won't be from Symantec (Norton).
Al
Al
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Al wrote:

> The subscription period that came with the original Systems Works
> expired some years ago. I have been paying each year since to
> continue a subscription for Norton's Live UpDate. My latest
> subscription just expired. I tried to renew it and they told me
> that Norton Anti-Virus 2001 (which is my version) is no longer
> supported and, therefore, they won't renew the subscription,
> even if I am willing to pay for it.

Interesting.

Interesting that officially, NAV 2001 hasn't been "supported" for a
few years, yet they are just now telling you that the reason they
won't take your money is that it's just now "not supported".

If you have the original CD, do as I said and re-install it. You
could have done that every time the 1-year update period ended.

Intelligent update (ie manual download of defn files) will not work on
NAV 2001/2002 if the product has expired itself.

> Incidentally, I think it's pretty rotten not to tell you when
> they would stop supporting it when you make your original
> purchase.

Symantec and Microsoft both play games when it comes to what they
consider to be "support". For example, most people have never, and
will never need telephone support for a software product, yet that is
what these companies consider as support (soley or only as support)
while their ongoing software engineering efforts clearly "support" the
old products in one way or another.

> If I have to get a newer version, it won't be from Symantec
> (Norton).

As I have said, if you have the original CD, then go to the control
panel, add-remove programs, uninstall NSW 2001, uninstall LiveUpdate,
reboot, uninstall LiveReg, re-boot, do a file-find for symantec*.*
(and then delete the root directory containing it), do a file-find for
Norton*.* (and then delete the root directory containing it), re-boot,
then re-install NSW 2001 (do NOT fill out any product registration
form). Do the live-update thing as many times as necessary, and you
will have a fully updated version of NSW 2001 (with a fully updated
NAV 2001) that will have another year of access to updates.
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"Virus Guy" <Virus RemoveThis @Guy.com> wrote in message
news:43F28926.83896EF3@Guy.com...
> Al wrote:
>
>> The subscription period that came with the original Systems Works
>> expired some years ago. I have been paying each year since to
>> continue a subscription for Norton's Live UpDate. My latest
>> subscription just expired. I tried to renew it and they told me
>> that Norton Anti-Virus 2001 (which is my version) is no longer
>> supported and, therefore, they won't renew the subscription,
>> even if I am willing to pay for it.
>
> Interesting.
>
> Interesting that officially, NAV 2001 hasn't been "supported" for a
> few years, yet they are just now telling you that the reason they
> won't take your money is that it's just now "not supported".
>
> If you have the original CD, do as I said and re-install it. You
> could have done that every time the 1-year update period ended.
>
> Intelligent update (ie manual download of defn files) will not work on
> NAV 2001/2002 if the product has expired itself.
>
>> Incidentally, I think it's pretty rotten not to tell you when
>> they would stop supporting it when you make your original
>> purchase.
>
> Symantec and Microsoft both play games when it comes to what they
> consider to be "support". For example, most people have never, and
> will never need telephone support for a software product, yet that is
> what these companies consider as support (soley or only as support)
> while their ongoing software engineering efforts clearly "support" the
> old products in one way or another.
>
>> If I have to get a newer version, it won't be from Symantec
>> (Norton).
>
> As I have said, if you have the original CD, then go to the control
> panel, add-remove programs, uninstall NSW 2001, uninstall LiveUpdate,
> reboot, uninstall LiveReg, re-boot, do a file-find for symantec*.*
> (and then delete the root directory containing it), do a file-find for
> Norton*.* (and then delete the root directory containing it), re-boot,
> then re-install NSW 2001 (do NOT fill out any product registration
> form). Do the live-update thing as many times as necessary, and you
> will have a fully updated version of NSW 2001 (with a fully updated
> NAV 2001) that will have another year of access to updates.

But will this work if Symantec is not actually supplying updated virus
signatures that work with that product? This may be what "not supported"
means
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Weather Guy wrote:

> > As I have said, if you have the original CD, ...
>
> But will this work if Symantec is not actually supplying updated
> virus signatures that work with that product? This may be what
> "not supported" means

It will work.

The live Update mechanism currently in place does support NAV 2002 and
I'd be very surprised that a fresh install of NAV 2001 wouldn't be
supported. You've got nothing to lose at this point anyways.
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Weather Guy wrote:
> "Virus Guy" <Virus.TakeThisOut@Guy.com> wrote in message
> news:43F28C11.1D207E3A@Guy.com...
>> Jake Dodd wrote:
>>
>>> He, and others like him, are the reason for product activation
>>> DRM. Lets all say thanks now to all software thieves.
>>
>> A common misconception is that every no-cost acquisition/utilization
>> of a software resource represents actual lost revenue or income to
>> the relavent party.
>>
>> DRM in all it's many forms stems from corporate FUD and consumes more
>> resources and ends up costing more than the value it protects.
>
> What does "DRM" mean?

Digital Rights Management. Like having to activate before you can use the
software you've paid through the nose for, and like the way if you record
music with licensing enabled, if you then lose the license (like it gets
corrupted and you don't have a backup) you can't play the music.

Shane
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